links for 2007-05-03 Standard Q&A: Flock CEO Shawn Hardin | The Social Web | ZDNet.com (tags: flock zdnet browser social mozilla firefox) How Digg could have avoided a community revolt at Demand Satisfaction! (tags: getsatisfaction digg revolution community lawyer hddvd) The Wisdom of Customer Crowds at Demand Satisfaction! (tags: wisdomOfCrowds 30boxes getsatisfaction CRM customerService forum webshots)